PROVIDE TOUR COACH SERVICES

Unit Standard 123255

Purpose of this course:

To ensure that learners can safely provide tour coach services. Learners are required to ensure passenger safety and comfort, and to maintain high levels of service specified for local and international tours by luxury coach. Improved passenger services, passenger safety and passenger comfort lead to improved customer service and profitability, and decreased human and economic costs due to injury and damage. Tourism, provision of professional tourism services, and adhering to international tourism standards are a national priority.

Duration: 2 Days

Requirements entry:

Literacy and Numeracy at Grade 10

Competent at driving a rigid vehicle, providing long distance coach/bus services, obtaining and communicating transport operational information, and fostering and maintaining customer relations.

Valid driver’s licence and PrDP