All Facilitators of PRO Skills Development are accredited as Assessors & Moderators. Facilitators reports are monitored and spot checks are done by our managers e.g.: by sitting in on training interventions or assessing students on completion of the attended course. All facilitators presenting customised courses are involved in the course design and development to ensure they have the necessary background knowledge.

Accreditation: Accredited with Transport Seta TETA 13-351; Department of Transport PrDP "D" 2014/144; Agri Seta;
and Department of Labour CI 137/3/12/1. CETA ACC/18/01/0003.

PRO Skills Development is registered as an Unashamedly Ethical Business.

VAT nr: 45002624661

TAX nr: 9982216153

At PRO Skills Development, we pledge to provide distinctive quality and supreme customer service as we strive to gain the respect and trust of our clients, suppliers and partner vendors.

"PRO Skills Development is the preferred provider of education training and development in South Africa"

We will meet or exceed our clients expectations by continuously improving our processes & services.

1. Maintain complete integrity in all our actions.

2. Work in Partnership with Our clients.

3. Maintain a Participatory environment, rely on the innate Excellence of Our People & Provide a system in which they can excel.

4. Help Our People achieve their full Potential through continuous education, training & recognition of exemplary Performance.

5. Make Data driven decisions that will maximize our Opportunities for Success.

6. Recognize Our Responsibility as Good citizens & Good Neighbors of the Communities in which we operate.

7. Maintain beneficial Supplier Partnerships to assure that our needs & expectations for products & services are met.

8. Maintain a passion for continuous improvement & continuously improve our processes, products & services

In PRO Skills Development there is only one definition of a business purpose - “to create & help clients”

It is the PRO Skills Development clients that determines what our business is all about. The customer is the “foundation of our business”. They alone gives employment - it is the customer that pays our salaries.

Never be rude to a customer, never give the wrong information & above all never say “I don’t know”. If you don’t know then it is your duty to make it your business to find out from someone that does know & report back to the customer in the shortest time possible.

The following values statements lies at the very heart of our bussiness & should be followed religiously to ensure that our business is successful.

It is the team purpose of the PRO Skills Development team to provide a quality learning intervention to all our clients in whatever human resource development activity they indulge.

Our first priority is that our clients are satisfied & that we meet the demands of our market. We rely on our clients for continued business & for our reputation as a customer driven organization.

It is the duty of each & every employee to find out exactly what is expected of them, & how they can contribute to the total success of PRO Skills Development.

We will ensure that we have the skills, knowledge & aptitude appropriate to the tasks we are expected to do. If we have a problem in this area, we will speak to management, and take appropriate action.

  is the most important person in our business;

  they are not dependent on us, we are dependent on them;

  is not an interruption of our work, they are the purpose of our work;

  does us a favor by calling us, we are doing them a favor by serving them;

  is not a cold statistic, he/she is a human being with feelings & emotions like our own;

  is not someone to argue or match wits with;

  is a person that brings us his wants, it is our jobs to fill those wants;

  is deserving of the most courteous & attentive treatment we can give them;

  is the person that makes it possible to pay our salaries whether we are a lecturer, administrative person, manager or director.